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Privacy Policy

Last Updated: 28th April 2025

Welcome to Cliffers!
At Cliffers ("we", "us", or "our"), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Cliffers.store], make a purchase, or otherwise interact with us.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit or shop with us, we may collect the following types of information:

  • Personal Information: Name, billing and shipping address, email address, phone number, and payment information.

  • Account Information: Username, password, and other details you provide when creating an account.

  • Order Information: Details of products you purchase, date and time of purchase, and order history.

  • Technical Data: IP address, browser type, operating system, referring URLs, and other technical information.

  • Cookies and Tracking Technologies: We use cookies to enhance your shopping experience, gather analytics, and provide personalized marketing.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Processing and fulfilling your orders

  • Providing customer support

  • Sending order updates, promotions, and newsletters (you can opt out anytime)

  • Improving our website, services, and customer experience

  • Preventing fraudulent transactions and enhancing security

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
However, we may share your information with trusted service providers and partners who help us operate our business, such as:

  • Payment processors

  • Shipping and logistics providers

  • Marketing and advertising partners

  • Analytics services

All such third parties are obligated to protect your information and use it only for the services we request.

4. Your Choices

  • Marketing Emails: You can subscribe from promotional emails by clicking the "subscribe" link at the bottom of our emails.

  • Cookies: Most browsers allow you to manage cookies settings. Disabling cookies may affect your browsing experience.

  • Access and Update: You can review and update your personal information by logging into your account.

5. Data Security

  • We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Children's Privacy

  • We do not intend to collect personal information from anyone under the age of 16.  If you are under the age of 16, you should not provide any personal information to us.  If you are a parent or guardian of a child under the age of 16 and suspect they have provided personal information to us, you may contact us using one of the Communication Methods described in this Privacy Policy to notify us so that we may delete the information. Other age requirements may apply to our loyalty programs or other activities and events. 

7. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Your continued use of our services after any updates indicates your acceptance of the revised policy.

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